Monday, February 25, 2008

Next Step in Emergency Communications

ESi(R), the global crisis information management solutions provider, today announced the release of WebEOC(R) 7, the latest version in its product suite of emergency communications software. Equipped with new powerful technology tools, WebEOC 7 offers users an upgraded level of interoperability and functionality to better prepare and respond to any event or emergency situation.

"WebEOC provides our customers worldwide with a dynamic collaboration tool, enabling them to create a common operating picture that will provide responders and managers access to critical data needed to make sound decisions quickly," said Nadia Butler, CEO of ESi. "We've equipped the latest version with a variety of tools and functions that are easy to use and navigate."

Launched in 1996, the WebEOC suite was the first Web-enabled collaborative crisis information communications system that provides real-time information sharing to facilitate decision making in any event or emergency situation. WebEOC now connects thousands of crisis response teams and decision makers at national, state, and local agencies, healthcare providers, airlines and corporations worldwide.

ESi has a strong reputation for providing its customers with easy-to-use technology to meet daily challenges. With WebEOC 7, ESi continues to respond to customer requests, making available tools that will further enable them to stay abreast of the increasing numbers of situations that call for instant and informed decisions. In addition to the features summarized below, WebEOC 7 provides full support for the forthcoming ESi WebFUSION(TM), bringing true collaboration and data sharing to the ESi user community.

WebEOC 7 offers a number of unique capabilities to enhance the overall user experience, including:

-- Redesigned Control Panel: Control Panel items are now grouped into collapsible panes, with new icons to indicate status and board functions. In addition, users may now open multiple status board input windows.

-- Redesigned Admin Manager: Enhancements designed to greatly reduce the amount of time needed to administer WebEOC. These include the ability to expand or collapse sub-menus; search and filter list windows; sort list windows using column headings; and navigate through multi-page lists using embedded links. In addition, a new "Home" link allows quick access to tech support and WebEOC server information.

-- Positions Feature: Provides WebEOC administrators with more flexibility in assigning permissions; provides the ability to predefine specific emergency response roles while still allowing for the size of the response to quickly scale up during an emergency.

-- User self-registration: Eases the administrative burden associated with adding new user accounts, resetting passwords, and editing account information while maintaining overall system security and increasing individual user accountability.

-- Regional incident mapping: WebEOC administrators can now control how information flowing in from other WebEOC systems is mapped to specific incidents in their WebEOC system. This allows multiple jurisdictions to effectively share information during emergencies while giving each single jurisdiction complete control over how data is managed locally in WebEOC.

-- Enhanced Interoperability: WebEOC now includes a robust, fully functional web service based programming interface (API). The new API enables quick and easy integration of WebEOC with other systems.

Enhancements found in WebEOC 7 will integrate with previous product releases, making the user experience familiar for current customers. Necessary tools and support to ensure a smooth upgrade will be readily available to customers to help them leverage the new features and functionality during their WebEOC implementation.

In addition to newly designed user interfaces, login enhancements and upgraded geographic information system features, WebEOC 7 also features cross-browser functionality to allow customers to utilize the software with any of today's most popular Web browsers.

"With the increasing popularity of other browsers, we've designed WebEOC 7 to meet the needs of those customers who don't use Internet Explorer," said Scott Johnson, Vice President of Development for ESi. "WebEOC 7 not only supports Internet Explorer 6.5 and higher but also Mozilla Firefox and Safari."

WebEOC 7 also features a more secure login process for users, with easy retrieval of lost credentials and incident lists filtered based on user group permissions.

"We gain insight from our customers based on their daily feedback and area-specific requirements," continued Butler. "From that vantage point, we continually strengthen our software to reflect the ever-changing needs of our users."

For more information about WebEOC 7, please visit

About ESi

ESi(R), the global leader in crisis information management solutions provider, pioneered the market with WebEOC(R), the world's first Web-enabled emergency management communications system. Recognized by Inc. Magazine as one of the fastest-growing private companies in America in 2007, ESi connects crisis response teams and decision makers at national, state and local agencies, healthcare providers, airlines and corporations worldwide, providing access to real-time information for a common operating picture during an event or daily operations. By offering a solutions package from initial design and installation through training, implementation and maintenance, ESi sets the standard for crisis information management. For more information, please visit

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